Leads were split across the main website, individual store forms and Meta campaigns, making speed-to-lead and accountability difficult.
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Case File 02Custom CRM / Lead Gen
FoneWorld UK CRM.
Centralized lead management for a national retail network with website, store-form and Meta Ads capture in one place.
Primary result
100%
Lead Capture
A bespoke CRM with webhook capture, Meta Conversion API integration, routing rules, quoting, email handling and performance dashboards.
100% lead capture

FoneWorld UK had leads arriving from several disconnected sources, which created slow response times and inconsistent store-level execution.
We engineered a custom CRM with secure webhooks, Meta Conversion API capture, lead routing and dashboard analytics so managers could quote, email and track lead lifecycles from one system.